Terms of Service

1. Overview and Acceptance

These Terms of Service ("Terms") govern your access to and use of Pilot Interview Handbook ("PIH", "we", "us", or "our"), available at pilotinterviewhandbook.com. By purchasing access, creating an account, or accessing our content, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

2. Services and Digital Access

Pilot Interview Handbook provides digital educational materials, interactive timed oral drill flashcards, airline assessment preparation frameworks, and candidate resources for aviation technical and HR interviews.

• Access Duration: Purchases grant 12 months of continuous access from the date of purchase.
• Content Updates: All updates and revisions to your purchased plan are included at no additional charge during your 12-month access window.
• Non-Subscription: Payments are flat, one-time fees. There are no recurring monthly charges or automatic rebills.

3. Account Registration and Security

To access the full course, you must create an account using a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials.

Individual License: Each purchase grants a single, non-transferable license for personal, individual use. Account sharing, credential pooling, or simultaneous multi-user access is strictly prohibited and may result in immediate account termination without refund.

4. 30-Day Money-Back Guarantee

We stand behind the quality of our preparation materials. If you are not satisfied with Pilot Interview Handbook for any reason, you are entitled to a 100% full refund within 30 days of purchase.

• No proof of interview rejection or specific justification is required.
• To request a refund, contact us at support@pilotinterviewhandbook.com with your account email.
• Upon refund issuance, access to paid materials on your account is revoked immediately.

5. Intellectual Property Rights

All content, including question databases, answer structures, 15-second framework layers, user interface designs, logos, text, code, and audio-visual elements, is the exclusive intellectual property of Pilot Interview Handbook.

You may not reproduce, copy, scrape, distribute, broadcast, publish, reverse-engineer, or create derivative works from any part of our platform without prior written consent.

6. Aviation Training and Operational Disclaimer

Pilot Interview Handbook is designed strictly for educational and interview preparation purposes. We are not an Approved Training Organisation (ATO), EASA/FAA certified authority, or flight school.

Our materials are not official flight manuals. In all cases, official aircraft manufacturer manuals (AFM/FCOM/QRH), regulatory standards, and airline-specific Standard Operating Procedures (SOPs) strictly supersede any information presented on this platform.

Pilot Interview Handbook is an independent preparation resource and is not affiliated with, endorsed by, or sponsored by Ryanair, Wizz Air, easyJet, Aegean Airlines, Boeing, or Airbus.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Pilot Interview Handbook shall not be liable for any indirect, incidental, special, or consequential damages, including loss of employment opportunities or assessment results, arising out of the use of our services.

8. Contact

If you have any questions regarding these Terms, please contact us at support@pilotinterviewhandbook.com.